Kriston sent me a email confirming the price then I was told that price was a mistake and tried to raise the price by $3000 and after selling my car the day before THEY gave me a appointment to buy it tried selling me same car for $10,000 more. I am reporting the bait and switch pricing to the NJ Attorney General to investigate.
Kristen Burns who handles thier complaints had excuse after excuse why this happened she is a poor excuse as a business relationship person. I had appointment to buy a car driving from long Island and they sold the car the night before. I was told I was speaking to a supervisor but when I called back to speak to him again turned out nobody by that name worked there. This dealership is the worst I ever experienced. By addressing these issues and adopting a more transparent approach to pricing, Route 46 Nissan could enhance customer satisfaction and establish stronger relationships with its clientele.Ĭalled for a quote on a murano on line for 26995 came back at 26995 called talk to Christine absolutely no hidden costs i headed out in a bad rain for a 2hr drive on rt 80 east I arrive and they set me up with George sale man he set me up with a test drive with the murano nice car go price I was excited when came back a very anger man said do you know what they are go to do to you make buy cpo warranty for 3500 dollars and us there financial loan system which together added 7000 Dallas to the car and they harass him when no to the deal there where sale men circling both of us and George came over and tried to break us up I told this man thanks for the info and good luck looking for a car and drive home to pa I went to George’s deck and ask him if this is true he said you didn’t think you were getting that car for 26995 dollars and you have to buy cpo and finance with them or no deal don’t buy a car off these lieing xxxx the girl lied on phone there ad on car.com dose not mention any cpo warranty or lending must lieing xxxx DONT BUY AT TR 46 In an era where online research and comparisons play a crucial role in the purchasing process, Route 46 Nissan's failure to provide this essential information online can create inconvenience and deter potential buyers. Moreover, another area of concern is the absence of a final out-of-the-door price without the necessity of physically visiting the store. This lack of transparency undermines the trust that customers place in the dealership and can lead to dissatisfaction. It has come to light that the prices posted online do not incorporate a substantial $3,000 mark-up price for used cars, which is only revealed upon calling the dealership.
However, a closer examination reveals a significant flaw in their pricing practices that may leave potential buyers feeling deceived. Route 46 Nissan has gained recognition as a prominent automotive dealership, boasting an extensive inventory and a reputation for providing satisfactory customer service.
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